Every Certified computer goes through the following process:


  • The computer hard drive is erased using high-level data erase software

  • The computer is examined for any major cosmetic or internal damage

  • Dust is blown out using high pressure air from the power supply, processor, fans and throughout the case

  • All stickers are removed and case is cleaned

  • Motherboard is inspected for leaking or domed capacitors



  • Missing parts replaced such as hard drive, memory and cards

  • BIOS (Basic Input/Output System) set to default and boot order set to CD Rom first

  • Laptops tested for key functions: LCD Screen, hard Drive, keyboard, battery, CMOS Battery, Ethernet, power and drivers to all external ports and drives

  • Desktops tested for key functions: Hard drive, CMOS Battery, Ethernet, primary video port, power and drivers to all external ports and drives

  • Slot covers replaced if needed  


  • Software is used to test components CPU, RAM, optical drive and hard drive

  • All computers are logged into our database and specs are printed and attached to all PCs and laptops



Cosmetic Grade A: Grade A products will have overall excellent to very good cosmetic condition. Some Grade A units will be cosmetically pristine while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Cosmetic Grade B: These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade B products are functionally equivalent to Grade A, and will include the same warranty and customer support as Grade A products. Pricing on grade B products will typically be lower than grade A products.



  • The latest Windows 10 operating system and Microsoft Office 2010 installed on PC computers

  • Installation verified (verification that all drivers present and boot without error)

  • Post install software activation



  • An image of the software on the hard drive is captured and stored in a hidden backup partition, which allows users to reload and recover the operating system to factory condition without an installation disk

  • Backup partition is tested

  • Backup partitions are only available for Windows Computers


  • Computer is either boxed for domestic shipping or palletized for international container shipment

  • A digital list of the computer’s specifications is sent to the client

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